Terms of use

By accessing - Homelessness websites you agree to be bound by these terms and conditions.

In these terms and conditions the following meanings apply:

Copyright notice

All Material on the Site is protected by the Copyright Act 1968 (Cth). Except for purposes permitted under the Copyright Act 1968, you must not use, copy, modify, transmit, store, publish or distribute the Material or any part thereof without written permission of the Gold Coast Homelessness Network Executive. To request permission, please address all correspondence to:

The Secretary, Gold Coast Homelessness Network Inc., P.O. Box 740 Burleigh Heads, Qld., 4220.

When you access the Site, you agree to:

Use of resources for education

Schools, teachers and students are allowed to use the Material where relevant, only for study, research, criticism, review and projects but must acknowledge the source of the Material.

Information provided on this site and its sub-pages is able to be downloaded, copied or printed for personal or educational purposes, provided users acknowledge the source of the material and do not use the material for any other purpose.

General disclaimer

Information on - Homelessness websites, including map, service description and service provider locations is for general reference. Whilst we endeavour to ensure that information is current and accurate, The GCHN makes no warranty in either respect.

The Network, GMO Alliance (the founding member of this application) and its staff shall not be liable, to the extent permitted by law, for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury, loss or damage suffered or sustained in connection with any use of or reliance on any information contained on the Site.

Any use of, or reliance on, such information is at the risk of the user who accepts all risk, responsibility and liability for any loss, damage, cost or other consequence arising directly or indirectly from such use or reliance.

Third party websites

Links to external organisations which appear in this website are provided for convenience and informational purposes only. The provision of such information does not constitute an endorsement or approval by, or any relationship with, The Network of any of the products, services or opinions of the organisation or person. The Network makes no warranty about and accepts no responsibility for the accuracy or legality of content on the external website or for that of subsequent links within such websites or that those sites are safe, secure and free from any virus. Accordingly users should make their own enquiries about these matters. Any use of, or reliance on, such information is at the risk of the user who accepts all responsibility and liability for any loss, damage, cost or other consequence arising directly or indirectly from such use or reliance.

User Sign-Up categories

‘Needing Assistance’ refers to persons experiencing, or at risk of homeless and seeking information.

By creating an account, people Needing Assistance agree to the - Homelessness Terms & Conditions.

‘Service Provider’ refers to Specialist Homelessness Services, government and community organisations and allied services, who provide services to people experiencing homelessness or those at risk of homelessness.

By creating an account, Service Providers agree to the - Homelessness Terms & Conditions and the following essential requirements:

When creating an account Service Providers are required to provide a brief Service Description that includes service type, target group, location of service, opening hours, Web address if available. This information assist the Administrator to process the application and lodge the request for approval.

‘Community Friend’ refers to anyone (individuals / business etc) with an interest in assisting vulnerable people in our community by having knowledge of the homelessness service system.

By creating an account, Community Friends agree to the - Homelessness Terms & Conditions.

Information collection

As part of the sign-up, end users and suppliers may choose to provide their personal information such as:

Consumers (e.g. a homeless person) can choose (or not choose) to provide any of the following information:

Service Provider will provide the following information:

The application needs to collect the above information to provide you (consumers and service providers) with better services. The more information we collect the better we can plan and coordinate and provide the right services to meet your needs in a timely manner. The system collects your personal information, it does so in accordance with the requirements of the Information Privacy Act 2009 and its Privacy Policy. The collection of personal information is entirely OPTIONAL. You may choose to provide as much or as little information you wish to share. For the suppliers, we may contact you from time to time to provide you with information regarding this application and to ensure that our records are accurate. Your information will be handled in accordance with the Information Privacy Act (Qld) 2009 and may be accessed by the Network, its employees and authorised contractors where it is necessary. Unless authorised or required by law, we will not provide your personal information to any other person or agency.

Personal information

The use of the term personal information in the Gold Coast Homelessness Network's privacy policy means any information from which your identity is apparent or can be reasonably ascertained.
The Network and hence this application does collect personal information (e.g. email address and mobile phone number and service requests) directly from you in order to coordinate and provide you with improved service provision (e.g. send you a notification about new services or change to existing services).

You can choose to either provide or NOT to provide the information. Our principle is that you have the CHOICE to choose to the level of service that you are comfortable with. That is whether or not you are to receive near real-time notifications for certain events via email or SMS.

Contact us

For further information about information privacy, please email us at homelessness@7careconnect.com

Use of this website

The Network measures traffic to this website and uses cookies through Google’s Analytics display advertising features to monitor visits. Cookies identify and recognise the computer, but not the person using the computer, when you visit our website.

The use of cookies is an industry standard and most major websites use them. The data obtained is used to help us improve the website and each user’s experience. We also use this information to offer you tailored content such as ads.

If you prefer not to have cookies monitor your website usage, you can change the privacy setting of your browser to disable cookies or to warn you when cookies are being used. Google Analytics offers opt-out tools for the web or you can refer to your Internet browser’s ‘help’ information about how to change your cookie preference.

The information we can log when you access this website includes:

User feedback

We welcome feedback (via contact us) from our website visitors to improve the services provided on this website. Any feedback you provide is voluntary and does not in any way affect your access to this website.

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